DC PRO  ENROLLMENT (UNLIMITED) IS OPEN THROUGH OCTOBER 30 FOR ONE YEAR OF ACCESS TO DC PRO.   MANAGING EXCELLENCE IS SOLD OUT!!  (EMAIL US AT INFORMATION@OPT4SUCCESS.NET FOR A WAIT LIST SPOT) THANK YOU FOR YOUR ENTHUSIASM!)

Because you are
so much more than
an order taker.

  • Lead appointments with expert confidence

  • Deliver the ultimate customer experience

  • Elevate your design studio profits from good…
    to
    exceptional

The gold-standard training program & world-first certification
exclusively for Design Studio Consultants is available now!

Your customers just made the
biggest financial decision of their lives.

And by the time they step inside your design studio…

They’re already overwhelmed by a world of choice
(and their expectations are astronomical).

YOUR challenge

  • Memorizing hundreds of facts about every finish, feature and fixture in your studio… and presenting them to customers in a way that entices and inspires action.

  • Balancing your desire to serve customers with meeting your internal requirements like deadlines, paperwork, sales targets and more...

  • Handling unreasonable customer demands and customization requests (or bending over backwards to make it work)… and dealing with people who don’t like hearing “no”.

THEIR CHALLENGE

  • Making dozens — if not hundreds — of decisions about every corner of their home: from flooring to light fixtures and everything in between.

  • Balancing their budget with their desires (including that apron-front farmhouse sink they’ve had on their Pinterest board for the last 3 years).

  • Achieving clarity and finalizing those decisions FAST — in as little as one or just a small handful of appointments.

In a deadline-driven environment where company goals
and customer desires seem hard to match…

It’s up to you to bridge the gap.

The average design studio appointment is a whirlwind of information, difficult decisions and challenging conversations…

And in a world where:

  • Customers expect more than ever before
  • Timelines are tighter than they’ve ever been
  • Your to-do list is getting bigger by the minute

What does it really take to:

INFLUENCE WITH
UNSHAKEABLE CONFIDENCE

Become skilled in uncovering customers’ unspoken desires, and how to introduce premium options that better serve their needs and your company’s goals.

STAY ON TRACK & IN CONTROL
EVERY STEP OF THE WAY

Be the trustworthy authority who leads the way — even when faced with challenging personalities, tricky objections and budget-conscious buyers.

KEEP CUSTOMERS SMILING
& DEEPLY SATISFIED

Create a world-class design studio experience that turns buyers into confident decision-makers. Minimize overwhelm, slay indecisiveness, and cut down last-minute change requests.

CREATE MEANINGFUL WINS
FOR YOURSELF & YOUR COMPANY

Like end-of-year reviews that show design studio profits are on the rise, efficiency is up, and you’re hitting your deadlines on time, every time. You’re on top of your workload now, instead of the other way around.

It all boils down to one simple truth….

Order-takers settle for average.

(And their customer happiness, stress-levels and design studio profits take the hit.)

But a Design Consultant PRO is
nothing less than exceptional.

“From both the customer experience and profitability standpoint, working with Jane has been a game changer. The Design Studio is a huge part of our success”

– John Eilermann Jr., CEO, McBride Homes

“I take pride in what I do and believe Jane has given us the resources to become a DC PRO. I can’t wait to use each lesson as a Monday meeting topic!”

– Jamie Margherio, Design Studio Manager, McBride Homes and DC PRO Advance Tester

Design Consultants, it’s time for a new definition
(and a much more exciting job description).

If you still believe a design consultant’s primary job is to check-off cabinet and tile selections after the house is sold…

Think again.

The new breed of consultants are knowledgeable design experts, with a proven process for building rapport and uncovering the buyer motivations that matter.

We call them Design Consultant PROs

Critical to customer satisfaction, essential to the bottom line, and the hub through which all departments connect.

The Design Consultant PRO understands that:

  • They are not powerless order-takers (or pushy sales people). They wield influence with honesty, integrity and care.

  • They only have a finite amount of time to nail each appointment—so they have a systematic, streamlined process to stay on track and lead every step of the way.

  • Customers might think they know what they want, but true customer satisfaction comes from knowing how to uncover the real motivators and desires that inform every buyer decision.

The question is:

Are you reacting to customer demands
or influencing desire instead?

When Design Consultant PROs choose influence
over order-taking, here is what’s possible:

Thousands of dollars of high-margin option sales on every home (even with budget-conscious buyers)

A solid process for leading appointments that creates more space to connect with customers, uncover desire and build value

Confident communication that prevents customer headaches and messy misunderstandings before they can happen

“Success Strategies has always provided world class design gallery training and best practices and NOW with DC PRO we can have Jane come to us virtually.  How exciting and thrilled I was to be an advance tester for the new certification program.  The amount of detail and information is spot on and you can learn/practice as a team to see immediate results. I am eager for our team to become DC PROs and provide our new home buyers with a “World Class Design Gallery Experience “”

– Karen Shelly, Design Studio Manager, HHHunt Homes, and DC PRO Advance Tester

Design Consultant PROs recognize that
discerning homebuyers crave a new level of service.

They want expertise over order taking, and insight over pushiness.

Are you equipped to deliver it?

If your answer wasn’t a confident “yes“, we have an invitation to you…

Master the art & science of delivering a premium, streamlined and highly profitable design studio experience…

And step into your role as a certified
Design Consultant PRO

Brought to you by Success Strategies & The National Design Studio Institute

If you’re ready to:

  • Learn cutting-edge strategies to deeply connect with buyers, create desire, and tap into hot buttons that motivate buying decisions—developed specifically for the design studio environment

  • Take control of the personalization process, lead appointments with confidence, and position yourself as a trusted expert and authority

  • Overcome even the trickiest objections and navigate difficult situations with finesse (and even prevent problems before they arise!)

  • Facilitate faster, more confident selections, while setting strong expectations and boundaries that increase customer happiness and save you hours of wasted time

  • Become an indispensable asset who has the skill set to drive thousands of dollars (or more) in additional revenue with each new home, on deadline, and with better satisfaction scores than ever before

You are invited to claim your place in the world’s first-ever online training and certification program developed specifically to cater to the unique needs of Design Studio Consultants and their managers.

More than a year in the making, DC PRO gives you a comprehensive, in-depth and instantly actionable approach to streamline your appointments, delight your customers, and re-imagine what’s possible for your design studio profits.

You’ll build the confidence and know-how required to effortlessly lead and influence customers through every stage of the design studio journey — from first contact through to finalization, celebration and beyond.

Put simply, You’re in control now.

How does DC PRO work?

The program is delivered to you on-demand and completely online via our secure learning dashboard.

DC PRO is so much more than a training program. It is a complete system for reaching an entirely new level of performance:

You’ll have access to the full course materials for an entire year (actually through the end of 2021), including:

50+ video lessons that deliver a proven process to serve, lead & influence buyers through every stage of the design studio journey

Supporting scripts, worksheets, resource guides and exercises with each class that move you from theory to action

Certification upon completion of the program, pending a passing grade in an online quiz

A revolutionary new approach to
navigating your design studio appointments…

There is no other program like dc pro
available, either in-person or online.

For the first time ever, we’ve packaged over 20 years of real-world experience from Success Strategies, the nation’s #1 Design Studio Expert, into an actionable roadmap for your entire customer journey.

DC PRO introduces a new way of envisioning your interactions with your customers and your role in the design studio — one that will revolutionize your results from the moment you begin applying them.

You’ll be equipped to inspire and guide buyers toward action with a process that keeps you organized, proactive and in control.

Here’s what you’ll learn:

If you want to feel in total control of your design studio appointments from start to finish, DC PRO will show you how.

You’ll walk away with the skills you need to create a robust customer experience—one that supports buyers, sets expectations, and sets you up for success in any situation.

CLASS 1: upserving and communicating

Your successful design studio journey begins with re-imagining
your role as a DC PRO.

You’ll learn how to:

  • Envision & create your studio’s world-class customer experience
  • Position your expertise  with your Personal Introduction Statement and Elevator Speech
  • Avoid painful misunderstandings by helping customers understand the boundaries of personalization in your builder’s homes
  • Reduce resistance and build value by shifting buyer focus from price to choice
  • Use terminology to position customers for success and ensures compliance with your policies

CLASS 2: LAYING THE GROUNDWORK

Learn to make the most of your limited time by preparing for
success in advance.

You’ll learn how to:

  • Clarify rules for off-menu requests in advance and set expectations through buyer-friendly language that keeps you in control
  • Prioritize customer happiness without sacrificing your process by preventing costly mistakes in advance
  • Gather key buyer insights from the sales team to deliver a seamless customer experience
  • Create a powerful Pre-Appointment Drill that enhances your performance and instantly puts customers at ease
  • Deliver a high-impact Design Concept Presentation that generates buyer confidence and excitement
  • SPOTLIGHT LESSON: Planning and Executing a Superior Virtual Welcome Call

CLASS 3: MANAGING SHOPPING

Elevate your role from “order taker” to “trusted guide” by expertly leading customers through the DC PRO proprietary 10-Step Design Studio Buying Cycle.

You’ll learn how to:

  • Reduce price fixation and deliver a higher-end experience by helping your customers see beyond the “price list”
  • Frontload the shopping period to reduce buyer stress and deliver a design appointment that feels enjoyable, instead of rushed
  • Motivate and guide buyers toward better product choices that fit their unique needs
  • Coach buyers to success by uncovering and supporting their questions, needs and goals through the use of smart tools at each step in the Design Studio Buying Cycle
  • Simplify the shopping experience and streamline product offerings to help customers make faster, more confident decisions
  • SPOTLIGHT LESSON: Deliver Superior Virtual Shopping Experiences

CLASS 4: TAKING CHARGE OF DESIGN APPOINTMENTS

What is a DC PRO without a DC PROcess? Establish trust and maintain control by becoming the leader buyers want to follow.

You’ll learn how to:

  • Establish a credible, lasting connection with buyers that showcases your authority and enhances trust
  • Take charge and confidently position yourself as a leader and trusted authority with buyers from your very first meeting
  • Help buyers clarify their dreams with High-Payoff Discovery Questions to ensure your recommendations are relevant and valuable to even the most uncertain buyers
  • Master the secret skill to identify your buyers’ true investment range, while reducing financial pressure and buyer stress
  • Build a shared vision with your buyer for a successful design studio experience, with a concrete action plan for how it will happen
  • SPOTLIGHT LESSON: Conducting Virtual Design Appointments That Connect, Influence & Sell

CLASS 5: EDUCATING BUYERS

Cut through overwhelm and convey meaningful information that builds irresistible value — while mastering the key tasks that guide buyers toward decisions.

You’ll learn how to:

  • Achieve product fluency and become an information specialist
  • Help customers envision value by positioning choices through the lens of performance and promise
  • Follow a clear roadmap for your appointments that leads customers through a decision sequence that creates confidence & clarity
  • Turbocharge your presentation to build excitement and desire
  • Learn to embody the 4 qualities of the leadership mindset

CLASS 6: influencing decisions

Control the conversation, propel your appointments forward and move customers toward a confident yes.

You’ll learn how to:

  • Provide concierge level service by offering personalized recommendations
  • Intentionally guide customers toward confident decisions without applying pressure or creating discomfort
  • Easily justify the value of your product selections and move buyers into higher-level options that better serve their needs
  • Help customers narrow down their choices by asking buying criteria questions
  • Show customers the value in buying their preferred options from you now, rather than waiting until they move in
  • Recognize buying signals and know how and when to ask deeper discovery questions

CLASS 7: maintaining momentum

Respectfully overcome customer resistance and guide your buyers to confident, lasting decisions

You’ll learn how to:

  • Confidently respond to pricing and product objections specific to the design studio environment and make sure you’re never caught off guard by your most challenging buyer objections
  • Leverage the Mid-Appointment Check-In to keep your appointments on time & on track
  • Guide “Can’t Deciders” and other challenging customer types toward final, confident selections
  • Discover best practices for thrilling and delighting your customers during appointments

CLASS 8: finalizing like a pro

Cue the confetti! It’s time to finalize your decisions and end your design studio experience on a high note. You’ll learn how to:

  • End every appointment by successfully reaching appointment goals and preparing buyers for next steps.
  • Cut down on lingering “loose ends” by finalizing your appointments like a true DC PRO
  • Develop an action plan for handling discontinued product selections and late change requests
  • Complete essential post-appointment tasks
  • Exceed customer expectations by celebrating and concluding their successful home personalization
  • SPOTLIGHT LESSON: Finalizing and Celebrating Virtually

From insight to action… we’ve got you covered

Every class includes multiple in-lesson exercises to ensure you’ll master the new skills you’ve learned, one step at a time. Follow-up activities are also provided to help put your knowledge into practice everyday with buyers.

Detailed instructions guide you to master new techniques by creating and practicing your own scripts, while tailoring strategies to your unique studio, processes, and buyer profile.

DC PRO lessons include photos and video excerpts filmed in actual Design Studios with examples of real-world customer scenarios!

Own your expertise with
an industry-first certification

The DC PRO Certification is a credential that cuts through the noise. There is no other training program available today that certifies Design Studio Consultants in the skills required to influence, guide and take control of their appointments — while delivering a true world-class experience to homebuyers every step of the way.

An optional short quiz accompanies each lesson. Upon completing all lessons and receiving a passing score, you’ll receive the gold-standard Design Consultant PRO Certification.

Take charge of your professional development: display your DC PRO Certification on your business card, correspondence, company website and professional social media.

Leverage your team’s certification as an asset that builds confidence and trust with homebuyers, and solidifies your builder’s status as a market leader.

Become part of the elite community of DC PROs who are at the cutting edge of customer experience, influence, and real-world results.

“I have been searching for opportunities to advance my career, and DC PRO delivers great information and resources to take my practices to the next level. The DC PRO program has pushed my techniques outside of my comfort zone, in the best way possible. I’m continuing to incorporate what I’ve learned to upserve our buyers and provide the most fabulous design experience possible!

– Stephanie Bensley, Design Consultant, Chesapeake Homes, and actual DC PRO Advance Tester

Your DC PRO license also includes:

2021 design trends

special bonus for
pre-sale registrants

Stay ahead of the curve in 2021 with a guided tour of the latest products, features, finishes and colors that are top sellers and that leading suppliers are introducing for the new year (and that homebuyers are demanding).

Quarterly  Group Q&A with Jane Meagher, Founder of Success Strategies and The National Design Studio Institute

Enroll in DC PRO before 10/30 and earn an exclusive seat in 4 LIVE Q&A sessions with Jane in 2021.

Bring your challenges, your questions, and your Design Studio struggles and get direct, live access to the nation’s foremost expert in Design Studio Strategy, Process and Design.

“Jane is the absolute best and my expectations were completely blown away. Having the privilege of seeing how she works and thinks has grown the collective Brown Haven thinking and way of doing business more than any physical space we could ever design.”

– John Allen, President, Brown Haven Homes

Managers, your life just got 10x easier…
Lead your team to success with

If you’re a Design Studio Manager or VP who will be overseeing your consultants as they learn and implement the material inside DC PRO, be sure to select “Managing Excellence” at checkout to get access to…

Twice-monthly small group sessions with Jane Meagher through all of 2021

Connect with Jane and a small group of the industry’s top Managers to discuss the optimal and easier way to roll out and implement the DC PRO training and celebrate team progress!

Get guidance around any challenges you’re facing and learn from the questions like-minded managers are asking in a private, supportive space.

If you want direct access to Jane Meagher, the founder of Success Strategies and the National Design Studio Institute, this is your chance! There is no other way to purchase access to Jane’s time and advice outside of our $18-40K+ consulting packages that book out months in advance.

For one year you’ll have access to Jane and the best managers in the industry. There is nowhere like this to workshop your design studio challenges, gain access to best practices and cutting edge strategies, and develop a lifetime network of like-minded colleagues.

Past participants in our Design Studio Masters Academy are still trading information and connecting with each other, 4 years later!

Track, train & transition your team to true DC PRO status

Get exclusive resources to streamline your program delivery and enhance team performance, including:

  • 8 Trainers’ Guides to DC PRO (one for each class in DC PRO) to help you effortlessly introduce, support and wrap up each class with your team.  These priceless Trainer’s Guides will facilitate your team’s learning, and include an overview of key concepts, additional examples and exercise ideas, plus discussion topics and questions to deepen your team’s mastery.
  • Completion Path Tracker to help you stay on top of your team’s learning objectives month by month. See each month’s classes, exercises and activities at a glance to plan your schedule in advance.
  • Track & monitor your team’s development with access to a private portal in our learning system to track each member’s progress as they work through the program videos and complete quizzes.

These exclusive resources will help you organize you & your team’s time to optimize learning around your busy schedules, and dramatically decrease the time and overhead it takes for you to oversee their learning successfully.

Your own license
to DC PRO!

Managing Excellence includes a just-for-you license in DC PRO through December 31, 2021. Your license also includes certification eligibility, pending you meet the certification requirements.

For 12 months you’ll have access to Jane and the best managers in the industry. There is nowhere like this to workshop your design studio challenges, gain access to best practices and cutting edge strategies, and develop a lifetime network of like-minded colleagues.

Past participants in our Design Studio Masters Academy are still trading information and connecting with each other, 4 years later!

Spaces are limited!

Spaces are limited in Managing Excellence. We’ll be keeping the group small to ensure Jane can answer your specific questions in-depth.

While DC PRO remains open for enrollment, it is highly likely that Managing Excellence will sell out early due to capacity limits. Don’t miss out on the exclusive access to Jane.

Simply select “Managing Excellence” at checkout to secure your place now.

Spaces are limited!

Spaces are limited in Managing Excellence. We’ll be keeping the group small to ensure Jane can answer your specific questions in-depth.

While DC PRO remains open for enrollment, it is highly likely that Managing Excellence will sell out early due to capacity limits. Don’t miss out on the exclusive access to Jane.

Simply select “Managing Excellence” at checkout to secure your place now.

Levelling-up your skills has never
been this accessible or affordable

Until now, your options were:

HIRE US TO
TRAIN YOUR TEAM

Our on-site training calendar sells out 6-12 months in advance…

And our on-site training intensives start at $14,000 plus travel expenses.

TRAVEL TO OUR
INDUSTRY-LEADING CONFERENCES

While our conferences are undeniably awesome and worth the $1800+ investment…

We’ve heard your requests for a training program that you can access anywhere, any time. DC PRO is the answer.

TAKE A CHANCE
SOMEWHERE ELSE

Many organizations offer mass-market programs that can cost $5K to $25K or more…

But none of them cater to the unique challenges (and opportunities) of your design studio environment.

Choosing to enroll in DC PRO is the most cost-effective, high-return investment you can make in developing yourself and your team.

HERE’S 5 REASONS WHY:

  • There is simply nothing like it. No more boring Zoom sessions, powerpoint presentations, or voiceover webinars... 12 months in the making, DC PRO is a high-end, professionally filmed video program with on-site demonstrations of material. Extensive workbook material and application excercises are included with each lesson. We’ve worked intensively with an instructional designer to develop follow-up activities and worksheets to make sure you stay consistent, implement and see results.

  • With all new content and cutting edge-strategies that we’ve never shared publicly before, DC PRO is different from any event, class or workshop we’ve ever delivered. Tightly structured and carefully designed from the ground up for 2021, DC PRO will take your expertise to an entirely new level. Quality has been assured by extensive testing and improvements based on feedback from real Design Studio Consultants and Managers.

  • DC PRO is made to fit even the busiest schedules. Work at your own pace or choose a recommended completion path that aligns with the amount of time you can dedicate each week to the program and how quickly you want to work. DC PRO is online and completely on demand, which means zero expenses, and the ability to learn from the comfort of your office or home.

  • We are the undisputed national experts in all things Design Studios. For the first time ever, our 20+ years of expertise is available to you, at a fraction of the price it would cost to hire us.

  • The format of DC PRO is completely online and available to you for an entire 12 months to absorb, apply and revisit.

A true industry-first, the depth and format of DC PRO is completely unprecedented and unrivaled
in the home building industry.

When you enroll in Design Consultant PRO,
here’s everything you get:

  • Access to the entire DC PRO program, with 50+ video training lessons

  • Supporting scripts, worksheets, resource guides and exercises

  • Certification from The National Design Studio Institute upon program completion and passing quiz grade

  • SPOTLIGHT Series lessons on how to use your DC PRO skills to lead buyers through virtual design appointments, welcome meetings, finalization and more

  • BONUS 2021 Design Trends Presentation

  • PRE-SALE BONUS: 4 LIVE Quarterly group Q&A calls with Jane and the other DC PROs when you join DC PRO on or before October 30, 2020

DC PRO Total value: $26,700

Managing Excellence is SOLD OUT! Email information@opt4success.net to be added to the wait list.

When you select the Managing Excellence
Program at checkout:

  • 8 Trainer’s Guides to DC PRO: a Quickstart Guide and a collection of exclusive resources to streamline your delivery and enhance team performance

  • Twice-MONTHLY small group sessions with Jane, starting in November 2020 and throughout 2021

  • Private “Managers Only” community: a year of networking with like-minded colleagues to workshop design studio challenges and gain access to best practices

  • Access to a private portal in the DC PRO learning system to track team progress

  • Your own DC PRO license to access all the training and even get certified if you want to!

  • Act now! Managing Excellence places are limited and likely to sell out!

Managing Excellence Total value: $10,400+

SAVE UP TO 25% WITH SPECIAL PRE-SALE
PRICING FOR 12 Days ONLY!

Expires on October 30, 2020

Day(s)

:

Hour(s)

:

Minute(s)

:

Second(s)

TODAY, YOUR INVESTMENT IS JUST:

1 LICENSE

$1795

$1525

per consultant
15% Savings

2 to 3 LICENSEs

$1245

$935

per consultant
25% Savings

4 or 5 LICENSEs

$995

$745

per consultant
25% Savings

All Design Consultants in one builder division/design studio location must be enrolled.

Add Managing Excellence to your DC PRO purchase

$1995

$1895

per manager

Save up to 25% through 10/30!

For 6+ DC PRO licenses or 3+ Managing Excellence licenses, contact us for special pricing.

Need help or have questions? Email us at information@opt4success.net or
call 732-761-8134 and we’ll get back to you within 24 hours.

Thinking about Return on Investment?

A single interaction where just one or two higher-level products or options are sold, and your investment in DC PRO has just paid for itself.

Where could you be 10, 50, 100 appointments from now… armed with the framework, skills and confidence you’ll discover inside Design Consultant PRO?

Don’t wait to find out. The Limited Enrollment period closes on 10/30/2020 and Regular Enrollment will not open until later in 2021!

Meet Jane Meagher, the expert behind DC PRO

Since 2002, Jane Meagher, President of Success Strategies has helped hundreds of builders in 43 states improve their operations, delight customers and sell more options through consulting, training and sold-out national events and conferences.

Jane is the undisputed national expert on design studio creation, strategy and training. And she deeply understands the unique problems and concerns that builders face every day:

Trusted by leading homebuilders from

43

states in the US

Keynote Speaker at

100+

industry-leading events

Created over

150

unique design studios

WON

31

national awards for
Best Design Center

For more than two decades, hundreds of builders from almost every state have trusted us to train their design, sales and management team members through our sold-out national conferences, on-site at their locations, or through remote training.

We’ve taken our 20+ years of experience in design studio optimization and — for the first time ever — have packaged it up into the comprehensive training program available to you today.

It’s available for a limited time only. The Limited Enrollment Period closes on October 30, 2020.

“Now is the time to seize the opportunity and refuse to settle for anything less than exceptional.”

– Jane Meagher, President, Success Strategies & The National Design Studio Institute

Who is Design Consultant PRO for?
If you see yourself in any of the following:

Design Consultant PRO is for you if you’re a consultant who is…

  • New to your role and ready to learn an A-Z process for managing the design studio journey, uncovering customer hot-buttons and building desire for premium products that serve their needs.

  • Experienced, but searching for industry insider strategies to refine what’s working, troubleshoot what’s not, and become the trusted expert your customers turn to for advice and guidance.

  • Ready to move past feeling busy and overwhelmed, and instead feel more organized, in control and on top of your responsibilities.

  • Searching for tools to effectively set expectations with clients, maintain boundaries, and do so in a way that improves customer experience and satisfaction.

  • Eager to learn an integrity-based approach to connect more deeply with customers and move them to action, even if you only have a few hours per month to dedicate to professional development.

  • Looking for new approaches to tricky objections, difficult customer requests and working effectively with challenging customers in the studio.

Managing Excellence is for you if you’re a manager who is…

  • Constantly stretched between your responsibilities as supervisor, trainer, and leader of your design team. You want to support your consultants to step up, so you can spend less time putting out fires and more time focusing on strategies for growth.

  • Committed to ensuring that your team completes, implements and benefits from the materials inside Design Consultant PRO — in a way that doesn’t create unnecessary work for you or pull you away from your essential tasks.

  • Ready to take your professional expertise to a new level, with exclusive access a year's worth of live sessions with the nation’s undisputed expert in Design Studios.

  • Eager to train your team but don’t have time to develop your own training program. You want a “ready to deploy” implementation program that makes it easy and seamless to support your team while they make the transition to DC PRO status!

  • Craving access to a private community of high-level colleagues who are committed to excellence. You want a place where you can ask questions, get feedback, trade great ideas and build a lifelong professional network of people who get it.

Frequently Asked Questions

How does the online learning experience work?

DC PRO is hosted inside a state of the art learning management system. We’ve worked hard to make sure it is user friendly and easy to navigate.

The training videos are pre-recorded and professionally produced, ready for you to watch and work through at your own pace. With each lesson you’ll be able to download supporting material and exercises, and you’ll complete a quiz at the end of each training lesson if you wish to pursue certification.

What happens when I buy?

After you submit the enrollment form and provide licensee information, you’ll automatically receive a confirmation email.  Access is provided on November 9, 2020 via an email to each licensee, and includes their single-user login information, user name, password, and instructions on how to begin the DC PRO program.

What are the pre-sale Bonuses?

When you enroll in DC PRO during the Limited Enrollment Period (October 19-30, 2020), you’ll also receive:

  • The 2021 Color and Design Trends Presentation
  • 2021 Quarterly Live Zoom sessions with direct access to Jane and Special Guest Speakers
  • Up to 25% enrollment savings
  • Special surprise bonuses just for the DC PRO community (we wish we could tell you but we can’t divulge these special bonuses just yet!)
How long will I have access to the program for?

If you enroll during the Limited Enrollment Period (October 19-30, 2020), you’ll receive access through December 31, 2021 (that’s 2 additional months of access for free!)

If you enroll when we re-open at full price later in 2021, you’ll receive one-year access from your date of purchase.  During your access period, you can return to the content and watch the videos as many times as you like.

How long will it take me to complete this program and how quickly can I get certified?

The DC PRO program is self-paced. We recommend a 4-month or 8-month completion track to allow for enough time to master the material and apply it to your daily activities.

  • The Focused Growth 4-month completion track involves about 1.5 hours per week
  • The Systematic Learning 8-month completion track involves about ¾ hour per week
  • Times provided are estimates based on timing from actual DC PRO Advance Testers. Your speed may be slower or faster.

If you need a quicker ramp-up, or are able to invest enough focused time in a shorter period to still be effective, you can certainly do so! We provide additional completion tracks inside the program to help you plan around your schedule and available time.

How does the Design Consultant PRO Certification work?

The DC PRO online learning system will track your progress through each lesson in the program. After each lesson you can answer a short quiz that will be scored by the system. Quizzes can be retaken if necessary. Once the system confirms you have watched all the videos and have received a passing combined score on the quizzes, you will receive a personalized and frameable certificate. Certification grants you permission to use the terms “DC PRO Certified”, “Certified DC PRO” and “Certified by The National Design Studio Institute” and the provided Certified DC PRO logos on your professional materials, social media and company websites.

If I’ve already attended INFLUENCE, your in-person training event, should I still enroll in Design Consultant PRO?

YES, ABSOLUTELY! DC PRO is an entirely different program that offers a new way of looking at the consultant/customer relationship in 2020 and beyond, with all-new frameworks built around the 10 Step Design Studio Buying Cycle and the DC PROcess for Successful Appointments.

We’ve worked closely with an instructional designer to create a world-class online learning experience that is truly the first of its kind: professionally produced, comprehensive, and designed to help you implement and see real results over time. We’ve left no stone unturned.

With brand new content and cutting edge-strategies that we’ve never shared with the public before, DC PRO is different from any event, class or workshop we’ve ever delivered. Quite simply, DC PRO will take your expertise to an entirely new level.

This is a complete system, uniquely created for builder Design Studio Consultants. We give real examples of common scenarios and challenges you can relate to, with photos/videos of simulated Design Consultant situations in real design studios.

If I’m a homebuilder salesperson selling options outside a design studio setting, is this right for me?

Yes! DC PRO is helpful for anyone who is responsible for homebuyer personalization. The cutting-edge skills we teach in sales, presentation, communication and rapport-building are perfect for anyone who guides buyers through home personalization.

Is DC PRO appropriate for my Design Studio Coordinator/Assistant?

Yes. All customer-facing design studio team members should follow the same unified teachings to present a consistent experience to your customers.

How can I be sure I’m eligible to join DC PRO?

DCPRO licenses will be granted to Builder’s Design Consultant employees.

  • A Design Consultant is defined as a builder’s employee who meets with that builder’s buyers to personalize their homes.
  • Licenses must be purchased for each current Design Consultant serving the builders’ buyers in one division/design studio location, in other words the entire Design team in one location or division.

 If you are not a direct employee of a builder, or are buying licenses for individuals who are not direct builder employees, please fill out this form to receive the “DC PRO for Non-Homebuilders – Information” and to get preauthorized for eligibility. We’re excited to talk to you and to make sure the program is a good fit!

You are eligible to join Managing Excellence if you manage one or more Design Consultants who are being enrolled in DC PRO, and are a Builder employee, or are otherwise authorized for eligibility by Success Strategies. Please contact us if your situation differs from the above, and we’ll be happy to discuss eligibility with you! Email us at information@opt4success.net or call 732-761-8134.

Can licenses be shared with more than one person?

No. Each license is per person and this will be strictly enforced. One license entitles one user to one year of access to materials, and eligibility for one certification. Licenses must be purchased for each current Design Consultant serving the builders’ buyers in one division/design studio location, in other words the entire Design team in one location or division.

The Managing Excellence program also provides managers with ONE seat in the Managers Program AND one license in Design Consultant PRO (for enrolled Manager use only).

How does The Managing Excellence program work?

When you purchase one or more licenses in DC PRO for your team, you can also enroll in “Managing Excellence” when you complete your order. This is a program specifically designed for Design Studio Managers and VPs who will be overseeing their Design Studio team as they work through the materials inside DC PRO. If you want to support your team, spend less time putting out fires, and more time focusing on strategies for growth, you NEED to take advantage of Managing Excellence! Managing Excellence grants you access to:

  • Exclusive Trainer’s Guides to DC PRO that give you a “ready to deploy” roadmap to train your team with ease. We’ve done the organizing and admin already, so you don’t have to! Just follow the Trainer’s Guides and watch your team evolve.
  • Twice-monthly LIVE small group sessions with Jane through all of 2021. Get the benefit of Jane’s expertise and feedback on your toughest challenges for a fraction of the price of her booked-out consulting packages.
  • The ability to track your consultants’ progress and quiz scores as they work through the program. You’ll be able to access private printable reports to stay organized and on top of your consultants’ learning.
  • A private community of top-level Design Studio Managers to share ideas, get feedback and develop a lifetime network of like-minded colleagues who are committed to excellence.
  • Plus, one DC PRO license for the enrolled Manager only.

Managers who complete the DC PRO program are also eligible for DC PRO certification.

I don’t have any Design Consultants working for me. Can I still join Managing Excellence?

You are eligible to join Managing Excellence if you manage one or more Design Consultants who are being enrolled in DC PRO, and are a Builder employee, or are otherwise authorized for eligibility by Success Strategies.

Why is there such a short timeframe to buy the program? Will it be available for purchase next year?

In order for us to dedicate our attention to supporting our first cohort of DC PROs and Managers in the Managing Excellence program, we are limiting the enrollment window.

DC PRO will open for regular enrollment (at full price) later in 2021. Managing Excellence may or may not open for enrollment again in 2021.

The best way to ensure access to DC PRO and Managing Excellence is to enroll during the October 19-30, 2020 Limited Enrollment Period. Take advantage of the special pricing, two months of additional access, and pre-sale bonuses today!

What if I need additional DC PRO licenses for new hires after the Limited Enrollment Period closes?

Only enrolled builders (builders who have purchased DC PRO license(s) for their eligible employees) will be able to purchase additional licenses outside of official enrollment periods.

As an enrolled builder, your future-hire team members will be supported. There are two ways to obtain additional DC PRO access for new team members after Limited Enrollment Period closes.

Option 1: Enrolled builders can purchase additional DC PRO licenses for new team members at any point throughout 2021, by submitting a completed “Additional DC PRO licenses for enrolled builder” form, and pending eligibility, the new DC PRO license will be activated within 3 business days.  Additional DC PRO licenses will be offered at regular enrollment rates and will expire one year from date of activation.

Option 2, Plan ahead: Purchase additional unassigned licenses now at pre-sale enrollment rates to receive up to 25% savings. When you’re ready to activate your pre-purchased DC PRO license, submit a completed “Pre-purchased license activation form” and, pending eligibility, the pre-purchased DC PRO license(s) will be activated within 3 business days.  Pre-purchased DC PRO licenses will expire December 31, 2021 regardless of when, or if, activated. Pre-purchased DC PRO licenses will also receive access to the pre-sale bonuses that occur during the activation time period.

If you are not already an enrolled builder, you will only be able to purchase DC PRO licenses during the public enrollment periods.

What if I need additional Managing Excellence licenses for new hires?

Due to the small group collaborative nature of the Managing Excellence program, additional Managing Excellence licenses will not be available until the next enrollment period in 2021, even for enrolled builders.

What if I need What if need 6 or more DC PRO licenses or 3 or more Managing Excellence licenses?Managing Excellence licenses for new hires?

Contact us to hear about special volume pricing for mid-size and large-size groups and to obtain enrollment support. Email information@opt4success.net or call 732-761-8134. We’re waiting to connect with you and answer all your enrollment questions.

When is the program content available?

We anticipate a release date of November 9, 2020. To ensure the best possible learning experience, the final two classes will be released by January 22, 2021. If you follow the recommended 4 or 8 month completion tracks, you won’t be ready for those lessons until then, which means you’ll have access when you need it.

The 2021 Design Studio Trends presentation and the quarterly 2021 bonuses will be released in 2021.

Enroll now to secure the best pricing available and lock in your team’s professional development path for 2021!

Order-takers wait for permission to be great, while Design Consultant PROs are busy making it happen.

Now is the time to invest in
building a skillset that will:

elevate your profits

With a proven approach to uncover buyer motivations, build desire, and influence them toward premium options that better serve their needs.

protect your time

By maximizing what happens before, during and after appointments, you’ll use all stages of the design studio journey to create momentum and deliver results.

safeguard your sanity

With the confidence that comes with the ability to handle challenging customers and difficult requests, you’ll get back in control and stay there.

And leave your customers feeling satisfied
and served at the highest level.

When you enroll in Design Consultant PRO,
here’s everything you get:

  • Access to the entire DC PRO program, with 50+ video training lessons

  • Supporting scripts, worksheets, resource guides and exercises

  • Certification from The National Design Studio Institute upon program completion and passing quiz grade

  • SPOTLIGHT Series lessons on how to use your DC PRO skills to lead buyers through virtual design appointments, welcome meetings, finalization and more

  • BONUS 2021 Design Trends Presentation

  • PRE-SALE BONUS: 4 LIVE Quarterly Q&A calls with Jane when you join DC PRO on or before October 30, 2020

DC PRO Total value: $26,700

When you select the Managing Excellence
Program at checkout:

  • 8 Trainer’s Guides to DC PRO: a Quickstart Guide and a collection of exclusive resources to streamline your delivery and enhance team performance

  • Twice-MONTHLY small group sessions with Jane, starting in November 2020 and throughout 2021

  • Private “Managers Only” community: a year of networking with like-minded colleagues to workshop design studio challenges and gain access to best practices

  • Access to a private portal in the DC PRO learning system to track team progress

  • Your own DC PRO license to access all the training and even get certified if you want to!

  • Act now! Managing Excellence places are limited and likely to sell out!

Managing Excellence Total value: $10,400+

SAVE UP TO 25% WITH SPECIAL PRE-SALE
PRICING FOR 12 Days ONLY!

Expires on October 30, 2020

Day(s)

:

Hour(s)

:

Minute(s)

:

Second(s)

TODAY, YOUR INVESTMENT IS JUST:

1 LICENSE

$1795

$1525

per consultant
15% Savings

2 to 3 LICENSEs

$1245

$935

per consultant
25% Savings

4 or 5 LICENSEs

$995

$745

per consultant
25% Savings

All Design Consultants in one builder division/design studio location must be enrolled.

Add Managing Excellence to your DC PRO purchase

$1995

$1895

per manager

Save up to 25% through 10/30!

For 6+ DC PRO licenses or 3+ Managing Excellence licenses, contact us for special pricing.

Need help or have questions? Email us at information@opt4success.net or
call 732-761-8134 and we’ll get back to you within 24 hours.

We cannot guarantee the program will be offered for sale again in 2021, or if it is, what the prices will be.

ACT NOW!

If you are not a direct employee of a builder, or are buying licenses for individuals who are not direct builder employees, please fill out this form to receive the “DC PROs for Non-builder Employees – Information” and to get preauthorized for eligibility. We’re excited to talk to you and to make sure the program is a good fit for you!

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732-761-8134 | info@opt4success.net