Opt4Excellence | Success Strategies | Jane Meagher

Tired of costly mistakes, inefficiencies and customer complaints?
Or do you simply want to raise the bar to the next level of excellence?

Opt4Excellence, our highly-regarded process-improvement program, will help you do both!
Get BIG results with this intensive, interactive two-day on site program for your Executive Management Team!!

We’ve helped dozens of companies improve their homebuying personalization process… from sales through design through construction. Our step-by-step analysis of your current policies, procedures and paperwork will improve your operation and help you operate like a best-in-class company.

Jane will work with your Executive Management Team to methodically review the buyer journey from before the sale through closing to discover where there are breakdowns in internal or external communication, harmful discrepancies in policies and process, and to uncover numerous improvement opportunities.

You’ll get full documentation of everything, plus dozens AND dozens of pages of sample forms, How To Guides, and other immensely helpful documents. Your team will learn how to set better expectations, more efficiently handle change orders and special pricing requests, and gain better control over the flow of data in your company.
Jane’s unique combination of skills: an in-depth knowledge of “the builder side of things” plus extensive understanding of customer experience psychology and practices, delivers a powerful one-two punch! Expect these results:

Eliminate confusion and mistakes, increasing customer satisfaction

Streamline internal operations, making your staff more efficient

Incorporate protective language, protecting your company

Increase revenue by increasing option sales and reducing costly mistakes

And much much more!

Doesn’t your Design Studio deserve a true expert?

Join leading builders around the country who have put their company on the path to greater success with our proven Opt4Excellence program.

Get more details on how to Improve Your Operations with Opt4Excellence: email us or call today: 732-761-8134

“Your ‘Opt4Excellence’ program was one of the best organized and executed presentations we have had from any consultant. We came away from your presentation with two important and critical tools: A comprehensive action list and a customized policies and procedures manual...Thanks again for your inspiration and enthusiasm!”

“Jane’s knowledge of her craft can only be the result of many hours on the proverbial “Builders Side of the Desk.” She thinks like a homebuilder. Therefore, her programs are not lofty concepts, but more rooted in the reality of this business.”

"While we are pleased with the 92%* increase in option sales which have resulted from our new Design Studio and implementing recommendations from Success Strategies, we are even happier about the smooth selection process that has resulted for our buyers. We are offering more options at higher margins, but have shortened the time buyers need to make selections, clarified their choices better, and have fewer mistakes in the field! Everyone’s a winner!”
(*results not typical)

“The ability to revamp our paperwork using some of your sample forms, incorporating some of your policy and protective language was invaluable. Your manuals, policies and procedures served as guidelines to compress what would have probably taken 3 months for one Design Center manager to accomplish into a two day process.”

“Jane…thank you again for all you have done for our team. We are a better company as a result of your guidance and leadership. We will not only have the best “Home Creation Studio” in the industry, we will also have better systems. … Proud to be associated with you!”

“The two days were very beneficial, thorough, and professionally conducted. I know that we are going to reap huge benefits”

“Thank you again for such an informational and inspiring two days! The office is a buzz …with all the exciting changes we will be making to help us grow and serve our customers better! It was a pleasure having you!”

“The details are what make it. (Jane) provided the details for us so we did not have to learn from our mistakes.”

“Ms. Meagher has an immense knowledge of all sales and marketing aspects of the real estate business, including superior analysis and critiquing…. Jane has proven to be highly efficient and well-organized…her invaluable expertise …has truly been a great asset to my company.”

To put it succinctly, the benefits we’ve received from implementing the program are as follows:
• Increased Customer Satisfaction through decreased promises/expectation issues
• Increased Salesperson knowledge –many didn’t realize all that was involved when an option was offered
• Decreased costs/time – Time and money spent in the past to either track down information OR re-work incorrect options (or expectations) decreased
• Capture of lost revenue – the Program forces you to really think through an option-and, as a team, you think of things that get missed individually. It helps you remember to add cost items easily overlooked and price accordingly.